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Sales and OperationsSales and operations employees are the face of the retail industry. These professionals interface with customers on an often daily basis and perform job functions like sales associate, cashier, store stock associate and stock receiver. Working in a retail position focused on sales and service requires good people skills, problem-solving skills, the ability to work well with others and a calm demeanor. Most retailers promote from within. Some employees use these entry-level positions as a starting point for a career in the retail industry while others find a great, career-long home in these entry-level positions.
Did you know...
The Monday-through-Friday, 9-to-5 workweek is the exception rather than the rule in retail trade. Most salespersons work evenings and weekends, particularly during sales and other peak retail periods.
Employers look for people who enjoy working with others and who have tact, patience, a neat appearance and the ability to communicate clearly.